Free Helpdesk Solutions & Livechat

Basically, i was looking for a good community support forum with helpdesk as an plus. Found following interesting services, cost $0. First agent free (i’ve a small team, can share one user) & freshdesk seems promising.

List of helpdesk tools:

Live Chat (with mobile app)

FREE Forever One Agent only
30 Chats/Month
1 concurrent.
Voice Chat
Social Toolbar

Zopim can’t be configured with jabber client. This works like olark.
Zopim dont have mobile app to answer queries, olark has very limited free version.
Olark has monthly limit of 20, with 5 concurrent chats.

OTRS Help Desk – Opensource

OTRS Help Desk provides the tools needed to deliver superior service to your customers. Build stronger, longer lasting relationships and gain a solid competitive edge with the proven functionality of OTRS


Get ideas on how to improve your website – from the people using it! Users can post, vote on and discuss ideas. You can even add your own colors and logo to the forum.

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